Welcome to the official website of Aglow Clinic (Aglow Clinic Sdn. Bhd.). These Terms and Conditions (“Terms”)govern your access to and use of our website, services, and any communicationwith us. By using our site and engaging our services, you agree to be bound bythese Terms.
Aglow Clinic reserves the right to amend,update, or change these Terms at any time without prior notice. It is yourresponsibility to review them periodically. Continued use of our website andservices constitutes your acceptance of any changes made.
Aglow Clinic provides medical aesthetic treatments conductedby licensed professionals. Allservices and content on our website are for informational purposes only and donot replace professional medical advice, diagnosis, or treatment.
Results vary depending on individualhealth conditions, lifestyle, and adherence to aftercare. We recommendscheduling a consultation todetermine the most suitable treatment for your needs.
● Appointments can be scheduled viaphone, WhatsApp, or through our website.
● We require clients to arrive on time for their appointments.Arriving late may reduce your treatment time or result in rescheduling.
● Aglow Clinic reserves the right tocharge cancellation or rescheduling feesfor no-shows or changes made with less than 24 hours’ notice.
● All treatments must be paid infull at the time of service unless stated otherwise.
● We accept multiple forms ofpayment including cash, credit/debit cards, online banking, and e-wallets.
● Promotional packages and creditpurchases are non-transferable and non-refundable, except where requiredby law.
Your personal and medical data aretreated with the utmost confidentiality. Aglow Clinic complies with the Personal Data Protection Act (PDPA) 2010.For more details, please refer to our Privacy Policy.
● Prepaid treatment packages must beutilised within the validity periodstated upon purchase.
● Extensions may be granted onlyunder valid circumstances (e.g., pregnancy, medical leave) and at AglowClinic’s discretion.
● Expired sessions are non-redeemable and non-refundable.
● Promotions are subject to changewithout notice.
● All offers are valid while stockslast or during the promotional period.
● Unless otherwise stated,promotional treatments cannot be combined with other discounts, vouchers, orpackages.
Due to differences in skin types, bodyconditions, and lifestyle factors, resultsmay vary. We do not guarantee specific outcomes. Clients are advised tofollow all pre- and post-treatment care instructions provided.
All content on this website—includingtext, images, logos, designs, and videos—are the property of Aglow Clinic Sdn.Bhd. and may not be reproduced or used without written permission.
Our website may contain links tothird-party websites. These sites operate under separate privacy policies andterms. Aglow Clinic is not responsible for the content or practices of externalwebsites.
Aglow Clinic shall not be liable for:
● Any loss or damage resulting fromyour reliance on medical or informational content on this site.
● Any allergic reactions orcomplications that arise from withholding information regarding your healthhistory or lifestyle.
● Any indirect, incidental, orconsequential damages.
We reserve the right to restrict orterminate access to our services or website for users who breach these Terms orbehave inappropriately toward our staff or facilities.
For further questions, feedback, orclarification regarding these Terms, you may contact us at:
📍 Aglow Clinic HQ
Aglow Clinic Headquarters, 21-9, level 9 The Boulevard, Lingkaran SyedPutra, Mid Valley City, 59200 Kuala Lumpur
📧 Email: hello@aglow.com.my
📞 Phone: +6013-394 1400
